Small steps today - confident online-sales tomorrow

Did you know that in the UK, around 30–34% of new businesses close within their first two years—and up to 50% fail within three?

According to the UK Office for National Statistics (ONS), 1 in 5 startups doesn’t make it through the first year.

The number one reason? Lack of customers and sales.

And today, without an online presence, getting clients is nearly impossible.

As Bill Gates once said:

“If your business is not on the Internet, then your business will be out of business.”

Hi! I'm Lidiia Bila — a Ukrainian living in the UK due to the war.

I’ve been working in online sales and customer service for 8 years.

I’m not a “guru” or business coach. I’m someone who walked the path —

from offline, with no budget, no experience, and a baby in my arms —

to becoming the person entrepreneurs now come to for sales support.

I used to dread selling. My hands would sweat, my voice would shake.

Now? I genuinely enjoy the process and the results it brings.

And I know how to help others move from fear to confidence — step by step.

My project Digital Sales ABC is for:

offline small business owners — makers, beauty specialists, food producers — who want to start selling online but don’t know where to begin and people in sales roles who want to improve their results and offer great customer service.

I don't tell people how to live — I just share what works.

Honestly, warmly, and clearly — in a way that makes learning feel safe and simple.

I show how to set up a business profile, find your audience, connect with clients, and start selling online — without overwhelm or pressure.

And the best part? I’m truly happy when I see people get real results from what I share.

Wishing you a joyful Christmas and a fresh start in the New Year!

Let 2026 be the year you take new steps and new actions for your business.

If you've ever thought, "I don’t know where to start" — start here.

This could be the year your online sales journey begins.

Digital Sales ABC - step-by-step online sales for beginners